Frequently Asked Questions
General Questions
Q: Are your tools really free?
A: Yes, all our tools are completely free with no hidden charges, trials, or premium tiers.
Q: Do I need to create an account?
A: No, all tools work without registration or login.
Q: Is there a usage limit?
A: No daily limits on most tools. Use as many times as you need.
Q: How do you make money if it’s free?
A: We support our service through ethical advertising (Google AdSense).
Privacy & Security
Q: Do you store my files?
A: No, files are processed and immediately deleted from our servers.
Q: Is my data safe?
A: Yes, we use secure connections (HTTPS) and don’t store your content.
Q: Can you see my uploaded files?
A: No, we don’t access or review any files you upload.
Q: Do you sell my data?
A: Never. We don’t collect or sell personal information.
Technical Questions
Q: What browsers are supported?
A: All modern browsers: Chrome, Firefox, Safari, Edge.
Q: Can I use tools on mobile?
A: Yes, all tools work on phones and tablets.
Q: Why is my conversion taking long?
A: Large files take more time. Most conversions complete within seconds.
Q: What’s the maximum file size?
A: Varies by tool, typically 25-50MB for most tools.
File Processing
Q: Will quality be affected?
A: We preserve maximum quality, though some format conversions may have minor differences.
Q: Can I convert multiple files at once?
A: Currently most tools process one file at a time for best results.
Q: What formats do you support?
A: We support most common formats. Check individual tool pages for specifics.
Q: Can I undo a conversion?
A: Download the result and compare. Keep your original file as backup.
Troubleshooting
Q: Tool not working?
A: Try refreshing the page, clearing cache, or using a different browser.
Q: Upload failed?
A: Check file size, format, and internet connection.
Q: Can’t download result?
A: Disable popup blockers or try a different browser.
Q: Getting an error message?
A: Contact us with details at support@stackflowtools.com
Business & Legal
Q: Can I use your tools commercially?
A: Yes, for both personal and commercial projects.
Q: Do I need to credit you?
A: Not required, but appreciated!
Q: Can I embed your tools?
A: Currently not available, but we’re considering API access.
Contact & Support
Q: How do I report a bug?
A: Email bugs@stackflowtools.com with details.
Q: Can you add a specific tool?
A: Send feature requests to features@stackflowtools.com
Q: How fast do you respond?
A: Typically within 24-48 hours.
Still have questions? Contact us at contact@stackflowtools.com